🌎FREE SHIPPING ON ALL ORDERS | 100% MONEY-BACK! GUARANTEE🌎
🌎FREE SHIPPING ON ALL ORDERS | 100% MONEY-BACK! GUARANTEE🌎

Shipping Policy

Thank you for visiting and shopping at HyphyCrate. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time

All orders are processed within 3-5 business days. Shipping times are 13 - 20 days for ALL InvisaSound orders. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates

All orders have free shipping and will be delivered via USPS. Please allow 1-5 weeks for your order to be delivered from the date you purchased.

* Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.

Customs, Duties and Taxes

HyphyCrate is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

HyphyCrate is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.

Customs, Duties and Taxes

HyphyCrate is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

HyphyCrate is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Additional Shipping Information (All Countries)

How Can I Track My Order

We provided order tracking which is located at the top and bottom of our website or you can freely track your order(s) at https://tools.usps.com/go/TrackConfirmAction_input (if you live in the U.S.) anytime if provided with a tracking number. Different items will have different tracking numbers. If you do not receive a tracking number for one or more of your orders, please email us and we will provide you with the tracking number specific to the item(s) you ordered. All other orders outside the U.S. may use https://www.aftership.com/couriers/china-ems to track your order(s).

Is Shipping Free?

Yes! We offer FREE worldwide shipping!

Why Is My Order Being Shipped In Different Packages?

If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

When Will I Receive My Order?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 1-5 weeks for your order to arrive to the USA (varies from product to product). Other countries can take an estimated 1-6 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.

What Happens If My Order Gets Stuck Or Lost In The Mail?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal services are out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

All orders are processed and shipped Mon. - Fri. at the end of each business day.

Will I Be Charged For Customs And Taxes?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

We accept payments from Visa, MasterCard, Amex, and PayPal.


When requesting a refund after receiving an order for any reason, you must return the product to our main warehouse destination.


In order to receive a refund for an item(s), we must first receive the item you purchased with all pieces included with the item that you received inside the order you are returning.


All customers are responsible for return shipping costs.
ALL SALE ITEMS ARE FINAL AND NON-REFUNDABLE.


When returning a product, you may send it to our main warehouse destination addressed below:

HyphyCrate
63-16 Beach Channel Drive
Arverne, NY 11692


Shipping Policy Updated: 06/21/2019

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